Notice of Privacy Practices

This notice describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

We are required by law to protect the privacy of protected health information ("PHI"): information that identifies you and relates to your health or care. "You" includes a person receiving care when a family member or legal representative acts for them.

Our responsibilities

• Keep your PHI private and secure.
• Give you this notice and follow it.
• Tell you promptly if a breach may have compromised your PHI.
• Not use or share your PHI in other ways without your written permission, which you may withdraw in writing at any time.

How we may use and share PHI

Care: with the people involved in your care, such as caregivers, supervisors, your doctor and your case manager. Payment: with your health plan or program to confirm coverage and bill for services. Operations: to run the agency, including supervision, training and quality review; companies that help us must agree to protect your PHI.

We may also share PHI when the law requires or permits it: reporting suspected abuse, neglect or exploitation; public health; health oversight such as audits and inspections; court orders and legal proceedings; law enforcement as the law allows; preventing a serious threat to health or safety; and workers' compensation. Ohio law may give your information more protection, and where it does we follow the stricter rule.

When we need your written permission

Marketing, any sale of PHI, and uses not described here.

Your rights

• Get a copy of your records, including electronically; we respond within 30 days and may charge a reasonable cost-based fee.
• Ask for a correction if something is wrong; we may say no and will explain in writing.
• Ask us to contact you in a particular way or place.
• Ask us to limit what we share; we must agree if you paid in full yourself and ask us not to tell your health plan.
• Get a list of certain disclosures from the past six years.
• Get a paper copy of this notice at any time.
• Choose someone to act for you; we will confirm their authority first.

Complaints

Contact us below, or the U.S. Department of Health and Human Services Office for Civil Rights at 200 Independence Avenue S.W., Washington, D.C. 20201, 1-877-696-6775, or hhs.gov/hipaa/filing-a-complaint. We will not retaliate against you for filing a complaint.

Changes

We may change this notice; the current version is always on this website.

Contact us

Privacy contact, Lake Erie Home Health Care LLC
Phone: (216) 200-8004
Text: (216) 200-8220
Email: lake.eriehhc@gmail.com (please do not include health information)